Privacy Policy

Commitment To Privacy Policy

This site is owned and operated by Make A Difference Media DBA BLUE Ocean Film Festival. Your privacy on the Internet is of the utmost importance to us. At BLUE, we want to make your experience online satisfying and safe.

All information is located and secured through our gateway provider Authorize.net. We do not store, track or keep any credit card numbers. All information is stored in a non database within Authorized.net and is not accessible and or downloadable. Our store is secured by a Secure License Agreement through Authorize.net
and all purchases are encrypted.

We do store information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters. to participate in our message boards or forums, to email a friend, and from participation in polls and surveys: We offer the following free services, which require some type of voluntary submission of personal information by users:

Electronic newsletters: We will offer a free electronic newsletter to users. BLUE gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page.

Surveys: We may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

Children
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking
BLUE tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. BLUE does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

BLUE sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This help us continue to build a better service for you.

Use of Information
BLUE uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Totally BLUE never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

BLUE may create aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, and advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Return Policy
Tickets, Delegate Passes and Entry Fees:
All Sales are Final (Festival Passes are Transferable for a $50.00 Processing Fee).

BLUE online purchases may be returned within 30 days of sale transaction date. Items must be returned in unopened or original condition, with a copy of the packing slip, to our Return Center.

A refund of the price of the item will be issued in the form of credit to the credit card used on the purchase. Please note that this also applies to items received as gifts. Shipping costs will not be refunded.

Instructions
Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order to allow us the opportunity to process your return. Send the item in its original packaging. Pack the item carefully so that it will not be damaged during the shipping
process. Include a copy of the packing slip. we will not be able to process a return for any shipment received without a packing slip. Use a secure shipping method to send the item so that it can be tracked. We are not responsible for items lost during shipping. and cannot process your return until the item is received.
Unless a different return address is specified on your packing slip, all returns should be sent to the following address:
BLUE Ocean Film Festival
4515 George Rd. Suite 320
Tampa, FL 33634

Damaged or Defective Products
If you received a damaged or defective item, please contact our customer service team by email at info@blueoceanfilmfestival.org

Manufacturer's Warranties
Some of the products that are sold on the BLUE website come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Security
BLUE operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy
We give users options wherever necessary and practical. Such choices include: Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Consent
By using this site, you consent to the collection and use of this information by BLUE. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, haw we use it, and under what circumstances we disclose it.